AI-generated Questions, positions and links named by an AI model from the quotes and figures on this page. Every quote is checked word for word against its source; numbers come only from the surveys shown. How subject pages are made
Human relations
Media
Human relations
Opinions
The questions the field argues about, and each side in the words of the people who hold it.
Will AI make organizations leaner, or strengthen capacity and performance?
Agent-led capacity
People will take on a larger role managing digital workers, while HR systems develop into capacity management systems.
And the humans then take on a bigger role as managing the agents. And now that we're four years or more into the AI revolution, it's very clear that the agents are going to be like digital workers.
Companies positioned for future success will be those that continue to hire people at entry level.
The companies three to five years from now that are going to be the most successful are those companies that doubled down on entry-level hiring in this environment
And our hope is that with cosign, with people contributing to their profiles, contributing to lists, enriching our graph even more, as agents are able to search through that, we'll be able to get much better answers to those questions.
Hiring and other consequential business decisions still need human involvement and responsibility.
I'm like, okay, show me a company that will close a 100k$1 million deal without any human involved, without any responsibility involved. I think it's not there yet.
What published surveys counted when they asked people in and around the field.
US employees (Gallup Panel)How often do you use AI in your role at work?
Daily15%
A few times a week or more30%
A few times a year or more52%
Employees in 140+ countries and areas (Gallup World Poll)Engaged at work
Engaged20%
Managers worldwide (Gallup World Poll)Engaged at work
Engaged22%
US employeesHow likely is it that your job will be eliminated in the next five years because of technological innovations such as automation or AI?
Very or somewhat likely: all US employees18%
Very or somewhat likely: employees where AI has been implemented23%
Leaders who use AI at work, in 10 countriesFeel safe suggesting new ways of working with AI
Feel safe suggesting AI-driven ways of working81%
Employees who use AI at work, in 10 countriesFeel safe suggesting new ways of working with AI
Feel safe suggesting AI-driven ways of working67%
Full-time knowledge workers who use AI at work, in 10 countriesShare who are Frontier Professionals (use agents for multi-step work, routinely redesign workflows, take part in shared AI practices)
Frontier Professionals16%
Full-time knowledge workers who use AI at work, in 10 countriesWhich human skills become more important as AI takes on more work?
Quality control of AI output50%
Critical thinking46%
Recruiting leadersCurrently conducting interviews in person to combat candidate fraud
Interviewing in person to combat fraud72.4%
US managers involved in hiring in the past 12 monthsHave suspected a candidate of using AI to misrepresent themselves during the hiring process
Have suspected AI misrepresentation59%
US workers (employed adults, part time or full time)How do you feel about the future use of AI in the workplace?
Readers who answered, not a representative sample.
Human relations
Direction
Several forecasts describe work shifting toward people directing AI agents, while HR platforms become systems for managing organizational capacity and work.
And the humans then take on a bigger role as managing the agents. And now that we're four years or more into the AI revolution, it's very clear that the agents are going to be like digital workers.
And the humans then take on a bigger role as managing the agents. And now that we're four years or more into the AI revolution, it's very clear that the agents are going to be like digital workers.
Openthree to five years from nowCheck on 28 Feb 2031
The companies three to five years from now that are going to be the most successful are those companies that doubled down on entry-level hiring in this environment
What practitioners ahead of the curve say they do now.
Create a trusting environment so people can share news with leadership.
First and foremost, you've got to create an environment where there's real trust, because people are not going to share news if they don't trust the leadership.