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Branche · Arbeit, Personal und Recruiting · KW 44, 2026

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Meinungen

Die Fragen, über die das Feld streitet, und jede Seite in den Worten derer, die sie vertreten.

Will AI make organizations leaner, or strengthen capacity and performance?

Agent-led capacity

People will take on a larger role managing digital workers, while HR systems develop into capacity management systems.

And the humans then take on a bigger role as managing the agents. And now that we're four years or more into the AI revolution, it's very clear that the agents are going to be like digital workers.

Josh BersinFounder and CEO, The Josh Bersin Company; global industry analystThe Josh Bersin Company, 21. Okt. 2026 · aus einem automatischen TranskriptProblem melden

I think these systems are inevitably going to be capacity development and capacity management systems.

Josh BersinFounder and CEO, The Josh Bersin Company; global industry analystThe Josh Bersin Company, 16. Okt. 2026 · aus einem automatischen TranskriptProblem melden

Growth, not cost cutting

AI projects should be treated as business projects that build performance, not as tools for reducing costs.

First of all, you're not buying AI as a tool to cut costs. Just don't think that way.

Josh BersinFounder and CEO, The Josh Bersin Company; global industry analystThe Josh Bersin Company, 24. Okt. 2026 · aus einem automatischen TranskriptProblem melden

And each time you do an AI project, you should think about it not as an AI project, think about it as a business project.

Josh BersinFounder and CEO, The Josh Bersin Company; global industry analystThe Josh Bersin Company, 24. Okt. 2026 · aus einem automatischen TranskriptProblem melden

Should organizations hire for fit and density, or grow through broader hiring?

Hire for talent density

Hiring more people is not the answer; organizations should seek an engaged, aligned workforce and handle departures humanely.

It's a company that is simply saying we want the most engaged, energetic, aligned workforce we can possibly create.

Josh BersinFounder and CEO, The Josh Bersin Company; global industry analystThe Josh Bersin Company, 31. Okt. 2026 · aus einem automatischen TranskriptProblem melden

So hiring more people is not going to help.

Josh BersinFounder and CEO, The Josh Bersin Company; global industry analystThe Josh Bersin Company, 31. Okt. 2026 · aus einem automatischen TranskriptProblem melden

1 weitere Zitat mit Pro

Invest in entry-level hiring

Companies positioned for future success will be those that continue to hire people at entry level.

The companies three to five years from now that are going to be the most successful are those companies that doubled down on entry-level hiring in this environment

Nickle LaMoreauxChief Human Resources Officer, IBMInterview (reported by Fortune), Feb. 2026Problem melden

Will AI reshape hiring around human connections, or leave hiring centered on applications?

Hire through connections

Profiles and shared contributions can help people discover one another and offer an alternative to repeatedly applying through job platforms.

It's going to help people find you. It's going to help your future co founder, you know, find you and realize that you might be into the same things.

David BoothThe a16z Show, 31. Okt. 2026 · aus einem automatischen TranskriptProblem melden

And our hope is that with cosign, with people contributing to their profiles, contributing to lists, enriching our graph even more, as agents are able to search through that, we'll be able to get much better answers to those questions.

Dhruv GuptaThe a16z Show, 31. Okt. 2026 · aus einem automatischen TranskriptProblem melden

1 weitere Zitat mit Pro

Human accountability matters

Hiring and other consequential business decisions still need human involvement and responsibility.

I'm like, okay, show me a company that will close a 100k$1 million deal without any human involved, without any responsibility involved. I think it's not there yet.

Ruben HassidMarketing Against The Grain, 27. Okt. 2026 · aus einem automatischen TranskriptProblem melden

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Emotionen

Was veröffentlichte Umfragen zählten, als sie Menschen im und um das Feld fragten.

US employees (Gallup Panel)How often do you use AI in your role at work?
  1. Daily15 %
  2. A few times a week or more30 %
  3. A few times a year or more52 %
Employees in 140+ countries and areas (Gallup World Poll)Engaged at work
  1. Engaged20 %
Gallup, 2025 · 141.444 Antworten · Quelle
Managers worldwide (Gallup World Poll)Engaged at work
  1. Engaged22 %
US employeesHow likely is it that your job will be eliminated in the next five years because of technological innovations such as automation or AI?
  1. Very or somewhat likely: all US employees18 %
  2. Very or somewhat likely: employees where AI has been implemented23 %
Leaders who use AI at work, in 10 countriesFeel safe suggesting new ways of working with AI
  1. Feel safe suggesting AI-driven ways of working81 %
Microsoft Work Trend Index (survey by Edelman Data x Intelligence), 2026-04 · Quelle
Employees who use AI at work, in 10 countriesFeel safe suggesting new ways of working with AI
  1. Feel safe suggesting AI-driven ways of working67 %
Microsoft Work Trend Index (survey by Edelman Data x Intelligence), 2026-04 · Quelle
Full-time knowledge workers who use AI at work, in 10 countriesShare who are Frontier Professionals (use agents for multi-step work, routinely redesign workflows, take part in shared AI practices)
  1. Frontier Professionals16 %
Microsoft Work Trend Index (survey by Edelman Data x Intelligence), 2026-04 · 20.000 Antworten · Quelle
Full-time knowledge workers who use AI at work, in 10 countriesWhich human skills become more important as AI takes on more work?
  1. Quality control of AI output50 %
  2. Critical thinking46 %
Microsoft Work Trend Index (survey by Edelman Data x Intelligence), 2026-04 · Quelle
Recruiting leadersCurrently conducting interviews in person to combat candidate fraud
  1. Interviewing in person to combat fraud72,4 %
US managers involved in hiring in the past 12 monthsHave suspected a candidate of using AI to misrepresent themselves during the hiring process
  1. Have suspected AI misrepresentation59 %
Checkr, 2025 · 3.000 Antworten · Quelle
US workers (employed adults, part time or full time)How do you feel about the future use of AI in the workplace?
  1. Worried52 %
  2. Hopeful36 %
  3. Overwhelmed33 %
Pew Research Center, 2024-10 · 5.273 Antworten · Quelle

Puls

Puls: was Leserinnen und Leser sagen

Antworten der Leserschaft, keine repräsentative Stichprobe.

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Richtung

Several forecasts describe work shifting toward people directing AI agents, while HR platforms become systems for managing organizational capacity and work.

And the humans then take on a bigger role as managing the agents. And now that we're four years or more into the AI revolution, it's very clear that the agents are going to be like digital workers.

Josh BersinFounder and CEO, The Josh Bersin Company; global industry analystThe Josh Bersin Company, 21. Okt. 2026 · aus einem automatischen TranskriptProblem melden

I think these systems are inevitably going to be capacity development and capacity management systems.

Josh BersinFounder and CEO, The Josh Bersin Company; global industry analystThe Josh Bersin Company, 16. Okt. 2026 · aus einem automatischen TranskriptProblem melden

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Ziele und Visionen

Prognosen und Visionen, mit dem Datum, an dem sie gesagt wurden, und dem, an dem sie sich prüfen lassen.

  1. Offen

    I think these systems are inevitably going to be capacity development and capacity management systems.

    Josh BersinFounder and CEO, The Josh Bersin Company; global industry analystThe Josh Bersin Company, 16. Okt. 2026 · aus einem automatischen TranskriptProblem melden
  2. Offen

    And the humans then take on a bigger role as managing the agents. And now that we're four years or more into the AI revolution, it's very clear that the agents are going to be like digital workers.

    Josh BersinFounder and CEO, The Josh Bersin Company; global industry analystThe Josh Bersin Company, 21. Okt. 2026 · aus einem automatischen TranskriptProblem melden
  3. Offenthree to five years from nowPrüfen am 28. Feb. 2031

    The companies three to five years from now that are going to be the most successful are those companies that doubled down on entry-level hiring in this environment

    Nickle LaMoreauxChief Human Resources Officer, IBMInterview (reported by Fortune), Feb. 2026Problem melden

48 weitere im Pro-Prognose-Tracker

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Missverständnisse

Verbreitete Behauptungen und was die Quellen stattdessen zeigen.

Oft gesagt

AI at work is mainly a tool for cutting costs.

Was die Quellen zeigen

One cited position rejects cost cutting as the frame and instead treats AI projects as business projects.

First of all, you're not buying AI as a tool to cut costs. Just don't think that way.

Josh BersinFounder and CEO, The Josh Bersin Company; global industry analystThe Josh Bersin Company, 24. Okt. 2026 · aus einem automatischen TranskriptProblem melden

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Vorreiter

Was die Vorreiter nach eigenen Worten heute tun.

  1. Create a trusting environment so people can share news with leadership.

    First and foremost, you've got to create an environment where there's real trust, because people are not going to share news if they don't trust the leadership.

    Kenneth ChenaultHBR IdeaCast, 27. Okt. 2026 · aus einem automatischen TranskriptProblem melden
  2. Give each person a platform to contribute through their particular strengths.

    So if you have a deep writing staff, for me is a room where there's a variety of people who have different strengths.

    Chuck LorreThe Town with Matthew Belloni, 28. Okt. 2026 · aus einem automatischen TranskriptProblem melden

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Themen und Branchen

Wo dieses Feld auf andere Themen, Berufe und Branchen trifft.

KW 44, 2026 · 61 Personen zitiert

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Diskussion

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